See what customers are saying about The Water Store Owen Sound

Can’t say enough about Dave and his team. I stopped in to ask about RO system, Dave informed me on the units he sells and the differences in them. I purchased and RO system and installed in myself. After installation it wasn’t operating correctly, Dave sent his son out to have a look the following monday and it was discovered it was missing a part internally. He got it fixed in a couple hours and its been all good since. It was refreshing to see a retailer stand behind what it sells! With customer service like that they have definitely gained a customer in me.

– Garrett Bettridge

Very knowledgeable and friendly team. We have purchased a smoker, hot tub and we count on the Water Store for all of our water needs. This is a family run business at its best! Thank you for the great service.

– Jim Juniper

We are extremely satisfied first time hot tub owners! As such, we had a lot of questions. From start to finish we were treated with consistent knowledge, professionalism and friendliness. It seemed like there was no question they couldn’t or weren’t happy to answer. Their service was prompt and efficient. We were reassured that future questions and product needs will be addressed in the same way. Thank you so much to the entire staff for the hot tub and experience.

– Octavio Carvalho

We had a water softener, uv light and ro system sold to us and installed by Jacob. The professionalism of the install is second to none. We’re extremely happy and project turned out amazing. I would definitely use the Water Store again. Looking forward great water 😊

– Rob

In 2020 we moved to Sauble Beach. I spent over 4 months interviewing and learning all about water softners as the water here is highly chlorinated. While it became very clear there was high competition in the market and everyone wanted your business, little to no time was actually given in hearing out the problem with the water. CHLORINE. Then I met Dave Bosko. He listen and introduced me to Aquamaster 950. The ONLY water softner that actually works. There are other softners that claim to remove chlorine but don’t. This isn’t heresy but again from personal experience.

All in all to say, the water store is our no. 1 choice coz
▪︎ They listen
▪︎ They suggest the right product
▪︎ They have excellent customer service and maintain good customer relations
▪︎ They are prompt in responding back and following up
▪︎ They carry good products that give good results
▪︎ Above all, they don’t push you into making a decision but provide you will all pertinent information that
helps you make the best decision.

Thank you Dave, Jacob and team, for being so dependable.

– Jasmin

Dear Water Store:

Thank you for resolving all our issues here. The water quality is amazing! 

Stephanie Stuart-Vanderburg

The Water Store rocks! After years of great service while filling jugs and walking by great looking hot tubs, we finally bought a Viking Spa!

Purchase to delivery was super quick at 3 weeks, and the delivery crew was awesome and very knowledgeable on the product and when explaining the starter pack of chemicals included.

You want a great hot tub with great service, look no further.

Dave Kalistchuk

I’d like to say this viking tub has changed my life! I go in before work with a coffee and use on weekends with a real drink!

If u do your due diligence u can have crystal clear water like me!

Jacob was amazing, along with everyone else at the water store!

Highly recommend using these guys!

Scott Taylor

Excellent service from start to finish. I ordered a hot tub from here; Dave kept me updated and informed throughout the process. The hot tub was delivered by Jacob and Jacob.

They set it upon the deck and even helped to remove some unexpected obstacles that were in the way of moving the hot tub. Jacob clearly and precisely explained the chemical set up and maintenance. He even labelled the bottles to provide further clarity.

Stephanie Graham

Sorry for posting this a bit late but wanted to thank all of the amazing staff for your courteous and professional service at all times! We are thrilled with Jacob’s installation of our new water system and we will always support you!

Our sincerest thanks and appreciation!

Tracy and Tony, Tobermory, On

We visited the water store to get advice on our water system for our home on Northern Bruce Peninsula.

Great advice and no pressure sales. Very honest people to deal with.

Ordered an Iron and Sulfur filter to replace the one we had that had quit working.

The new filter was installed within a few days and the installation was very professional.

Great service, great product and advice from the folks at the Water Store. 👍👍👍

Harv Gamble

I went to The Water Store looking for a small hot tub. The customer service I received was great. I never felt rushed, and all my questions were answered. I really appreciated the time Dave spent going over things. I ended up buying from them, and not a big box store, because I know that if I ever have problems, they will be there.

Gary W

I got my new BBQ here there staff is very informative and very willing to help you find the perfect one for all your needs.

Michel Dussault

They installed a water treatment system at my house and our water has never been better, we also have a Reverse Osmosis system for drinking water. All we did was bring in a water sample and they knew exactly what we needed. We also have a Traeger and LOVE it! Great service from The Dave’s at the Water Store.

Rebecca D

Picked up a new water dispenser today. Lynn and crew are always friendly and helpful. Love the new location!

Stephanie Termeer

Amazing service team. Fast, polite, knowledgeable! Will recommend to others – thanks!

Paul Scriver

Amazing service team. Fast, polite, knowledgeable! Will recommend to others – thanks!

Cristina Marziali

Excellent help, I didn’t even go to the store but spoke to a young gentleman on the phone regarding my Traeger grill and he was extremely helpful. Would highly recommend.

Bobby Wooldridge

After struggling with poor quality water at our cottage in Red Bay we decided to give The Water Store in Owen Sound a try.

They analyzed our water and came back with a couple of options that clearly described the pro’s and con’s of each. We choose the chemical free Iron Extractor, and couldn’t be happier.

The installation was flawless, and no mess was left for us to clean up.

I wouldn’t hesitate recommending The Water Store in Owen Sound.

Randy Luyk

Fantastic group of people. Very knowledgeable and no pressure. Won’t be going anywhere else.

Adrian Brakel